New clients often have questions about our services and procedures. We have tried to address the most frequently asked doggy daycare questions.
If you still need additional information after reading this page, please contact us and we will be happy to answer any additional questions you may have.
What are your business hours?
We are open Monday-Friday, 6:00 am to 7:00 pm, except major holidays.
Do I need to bring my pet's own food?
No, it is not necessary. It's always best to keep a dog on their normal daily diet, however, we can accommodate practically any feeding needs and schedules (wet, dry, medication, picky eaters). If you do bring in your own food, we do require that it is prepackaged in individual serving sizes.
Can I bring toys and treats for my pet?
Treats and bones are always welcome during nap time (sleeping porch). We only allow toys that are indestructible for safety purposes.
Will you administer medications for my pet?
Yes, we can administer pills, ointments, eye drops and ear drops for a small fee. Please bring the medicine in its original container from your pet's vet. Sorry, but we are not able to accept dogs with diabetes or any condition that may be contagious.
Do I need to make a reservation?
No, you are not required to make a daily daycare reservation but reservations are accepted and you can create a standing daycare reservation for your pup if you plan to always come the same days each week.
Is the doggy daycare facility heated and air conditioned?
The doggy daycare is heated, but not air conditioned. We have constructed large output fans in the ceilings to recycle the air and make the facility cool. We also have an outdoor play area if it becomes too hot indoors.
Do you accept all breeds?
Yes, we accept all breeds of dogs as long as they pass our behavior assessment screening.
What vaccinations do you require and what's the youngest age I can bring my pup?
We require a copy of your dog's most recent vaccinations including, DHLPP (Distemper), Bordetella, and Rabies. We also require the H3N2 Canine Influenza vaccination, which is a lifestyle vaccination. We recommend the H3N8 vaccination, as well. We accept one or three-year Rabies and DHLPP, depending on your vet. Your puppy can join us after all three rounds of puppy shots are completed, which is usually 16 weeks of age.
Does my dog have to be spayed or neutered?
Yes. We require all dogs to be spayed or neutered by 6 months.
Do you require a temperament test for every dog?
Yes. Every dog is required to undergo a behavioral temperament test to determine his/her behavior. Below we have outlined what goes into our evaluation process and how we determine if your dog is suitable for daycare.
Dog's Background Our evaluation process starts by obtaining basic background information about your pet. This information includes basic commands, age, how they handle toys and food as well as any training done. This information will aid in our wranglers helping your pet be as successful as possible in our daycare play group.
Human Interaction/Touch Test The next step in evaluating your pet is observing your pet's reaction to meeting new people. Being in a new place can sometimes be frightening for our guests. We also find that certain dogs have sensitive areas (such as ears, tails, and paws) that our guests find unpleasant when touched or played with by other dogs. Our goal is to seek those out before your pup goes into play to prevent any unintentional accidents.
Dog Greeting - Intro Test At this point, your pet has advanced through the first two parts of the evaluation and it is now time for us to introduce our best greeting dogs. Our greeting dogs have been acclimated into our group as "veterans" and have shown they exhibit exceptional dog communication skills. These greeters allow us to see how your pup does being sniffed, investigated and how long it takes before your pup begins initiating play.
Playgroup Behavior The final part of our evaluation process is observing your pet in a group. We ensure that they are finding playmates and settling in at this point. At this point, your pet is playing with the group at large and starting to find their own friends. We observe and note their body language, playstyles, and playmates as they play independently and freely.
Upon completion of the evaluation, our manager will contact parents whether their dog has passed or failed. You are always more than welcome to call and as for a status update while your pet is going through the evaluation process with any additional questions, concerns, or with information you may find helpful to helping your pet succeed.
Click on Requirements for more information on the requirements to enroll a new dog.
Do you offer half days for daycare?
Yes, we offer half day daycare.
Did you find your answer? If not please Contact Us. We are always happy to hear from you!